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🚚 Shipping & Warranty | Ship N Shop UK

Fast. Reliable. Affordable.

At Ship N Shop, we make sure your favourite mobile accessories reach you quickly and securely — no hidden costs, no long waits.

📦 Shipping Information

UK Delivery

We currently deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

  • Standard Delivery (2–4 Working Days) – FREE on all orders over £20

  • Tracked Delivery (1–3 Working Days) – £2.99 flat rate

  • Express Delivery (Next Working Day) – £5.99 (Order before 2PM Mon–Fri)

💡 All orders are dispatched from our UK warehouse using Royal Mail or Evri tracked services.

Order Processing

  • Orders placed before 2PM (Mon–Fri) are dispatched the same day.

  • Orders placed after 2PM or on weekends ship the next working day.

  • You’ll receive a tracking link by email as soon as your order ships.

International Shipping

We currently ship to select countries in Europe.
Shipping costs and estimated delivery times will appear at checkout.

🌍 For EU or international customers, please note: customs duties or import taxes (if applicable) are the buyer’s responsibility.

Delayed or Missing Orders

If your parcel hasn’t arrived within the expected timeframe:

  1. Check your tracking link (sent after dispatch).

  2. Contact support@shipnshop.co.uk or message us on WhatsApp at 07940923286.

We’ll respond within 24 hours to resolve your issue quickly.

🛡️ Warranty Policy

At Ship N Shop, we stand behind the quality of our products.
Every accessory we sell is designed to be durable, reliable, and long-lasting — and we’ll make it right if it isn’t.

Standard 6-Month Warranty

All products come with a 6-month limited warranty covering:

  • Manufacturing defects

  • Material faults

  • Charging or connectivity issues (for cables, chargers, and wireless products)

If your product develops a fault during normal use within 6 months, we’ll offer:

  • A free replacement, or

  • A store credit for the item value

What’s Not Covered

This warranty does not cover:

  • Normal wear and tear

  • Accidental damage (drops, scratches, water exposure)

  • Misuse or modification of the product

  • Third-party accessories used with Ship N Shop products

How to Make a Warranty Claim

  1. Email support@shipnshop.co.uk with:

    • Your order number

    • A photo or short video showing the issue

  2. Our support team will review it within 24–48 hours.

  3. Once approved, we’ll send your replacement or store credit right away.

⚙️ We make warranty replacements simple — no long forms, no hassle.

💬 Need Help?

Our friendly support team is always here to help.

  • 📧 Email: support@shipnshop.co.uk

  • 💬 WhatsApp: 07940923286

  • ⏰ Response Time: Within 24 hours (Mon–Fri)

✅ Ship N Shop Promise

We’re on a mission to make quality mobile accessories accessible to everyone in the UK — with fast delivery, fair prices, and real customer care.

Thank you for shopping with Ship N Shop 💙